Return & Cancellation Policy

At House of Bunkari, we want to ensure a smooth and hassle-free shopping experience for our customers.

Returns

Returns are accepted within 4 days of successful delivery.

To request a return, please contact us at customer.ovix.digital with your Order ID. Your request will be verified using the contact details provided while placing the order.

Returns are accepted only in the following cases:

• You received the wrong item.

• The product arrived damaged or defective.

• You received an incorrect or incomplete order.

• Your order was delayed beyond the expected delivery time.

The product must be unused, unworn, unwashed, with all original tags attached, and returned in its original packaging.

Order Cancellation

Cancellation requests must be submitted as soon as possible by contacting customer.ovix.digital and providing your Order ID.

Once an order has been shipped or handed over to the courier, cancellation may no longer be possible.

Refunds

Once the returned product is received and inspected, the applicable refund will be processed. Refund timelines may vary depending on the original payment method and payment provider.

Customer Support

All returns, cancellations, refunds, and customer support requests are managed by Ovix Digital on behalf of House of Bunkari.

Customer Support: customer.ovix.digital